Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Peter Hughes
Very smart store with hassel free checkout.
Kevan Martin
Had 5 cars in our family off them in total. Always good cars. I hate shopping for cars but they make it a simple pleasant experience.
Jill Rhoden
No pressure sales 👌 just what I wanted nothing was too much trouble Brett is always happy to help if he can. I have also recommended them to my brother who also purchased a car from them a week later too, both of us are very happy with our purchases thank you Brett will recommend cradley heath motors to people love my new car 😍
Jill Rhoden
Highly recommend no pressure sale 👍 both myself and my brother have purchased a car from here really happy love my new car
Mark Brookes
I would fully recommend Cradley Heath motor co , I have used this car sales for years.
Ashley G
We're do I start the service is brilliant they don't rush you in to buying the car always say go and have a look and make sure it's the one for you i would highly recommend Brett and mark two top blokes have just picked up my second car to day and over the moon with it thanks Guys pleasure to do business

Glenn Millard
Don't let 1st impressions put you off excellent service and on time with repairs.A non insurance repair was done but you wouldn't have known.Above and beyond my expectations very pleased with outcome couldn't fault in anyway totally recommended
Donna K
Friendly and professional service, they collected us from the station as we travelled up by train. They showed us the car took us through the details. I have had the car since January and it has been great, I love it.

Tina Dovey
So glad I purchased my car from here. I'm over the moon with my new car. No pressure at all and the staff are so friendly and helpful. Thankyou again.
D B
This is a fantastic car sales highly recommended
Louise C
After a week of visiting dealers to find a suitable (genuinely advertised) 7 seater, I visited Cradley Heath Motors and wish I'd found these guys first! Totally professional, friendly, honest, obliging and reliable. I would (have already) recommend this garage to anyone wishing to purchase a competitively priced used vehicle. I received a first class experience that stood out miles from anywhere else I visited over the last week. I purchased a Citroen C4 Picasso which is in excellent condition with FSH. Thank you for a genuinely outstanding level of service.

Adam Hemmings
Great service would highly recommend
Using this company Brett went the extra mile
And above great service cheers Brett
Ryan H
Friendly and very easy to deal with with the added bonus the car looks and smells great on pick up!

Michael Jones
what can I say about this garage. absolutely amazing customer service. fantastic after sales support. nothing is to much for Brett and his staff. I'm now on my 3rd car from these and wouldn't go any where else.
Emily Dunn-Bartlet
Amazing service! Could never fault them, such amazing customer service and aftercare. 100%would recommend them for their outstanding services
Tim Reynolds
Great people to deal with
Jay J
I have just purchased a car from this dealer the experience from start to finish was first class the car just as they said it was they were very honest about every thing about the car i had traveled a long distance to view and purchase the car when i arrived at this dealer i was very pleased with the car and the good service i received i would recommend Cradley Heath motors co Ltd to any one who was thinking of buying a car from this dealer well done to the proprietor and staff A1 Trader

Miky 275
Excellent choice of cars. Fantastic sales team and aftersales service
Jack Wilde
I traveled from Scotland after putting a despot down on the car I wanted, Mark picked me up at the local train station and we went for a test drive.
After seeing the car was exactly how it was described and drove like new we went to the office to do the paperwork. I was greeted by Marks colleague, Brett who was very friendly and personable.
Mark and I did the car paperwork and sorted out the warranty and road tax.

I have purchased a fair amount of cars in my time, I have to say that this is the best experience I have had. Very nice car, runs perfectly, full 12 months MOT and a service before purchase.

Some garages I had been at previously are quite "sales orientated". I didn't get that feeling at all.

Friendly and Genuine. Would travel from Scotland again for the peace of mind and satisfaction.

Thanks Guys!
Dave Hughes
Had a few cars from here over the years from Brett, 1st class service and aftercare too
Would definitely recommend
Michael C
I've been going to Cradley Heath motors for a long time now they are really helpful and they have an excellent range of cars which are always in great order I've never had any problems with the cars Cradley Heath motors is a small garage but gives you the best help and support from start to finish I do trust them them and will not go through any other garage for my vehicles

Jack Wilde
I travelled from Scotland after putting a despot down on the car I wanted, Mark picked me up at the local train station and we went for a test drive.
After seeing the car was exactly how it was described and drove like new we went to the office to do the paperwork. I was greeted by Marks colleague, Brett who was very friendly and personable.
Mark and I did the car paperwork and sorted out the warranty and road tax.

I have purchased a fair amount of cars in my time, I have to say that this is the best experience I have had. Very nice car, runs perfectly, full 12 months MOT and a service before purchase.

Some garages I had been at previously are quite "sales orientated". I didn't get that feeling at all.

Friendly and Genuine. Would travel from Scotland again for the peace of mind and satisfaction.

Thanks, Guys!
Rob Crudge
Lovely and friendly service, great car sold at a great price! I bought an A3 S-line in May and there were a few small problems that they were more than happy to fix before purchase, even came with a fresh MOT and service, would highly recommend!
Alesa
I can't praise this garage enough. I did my homework whilst browsing the Web for the car I wanted and I'm glad that I chose Cradley Heath Motors. It's 35 miles from where I live, but I was happy to travel the extra miles to purchase a car from a company that go the extra mile for their customers. The aftercare was the icing on the cake. There was an issue with the car's battery, which they happily sorted with no quibbles whatsoever. Thank you to Mark & Brett, the 2 honest and genuine gentlemen that I had the pleasure of dealing with.
Lesley B
Very helpful salesman , no pressure selling . Very happy to answer any questions

Lesley B
Very helpful salesman , no pressure selling . Very happy to answer any questions

Adrian I
From the minute I enquired about the vehicle I wanted to purchase to the time I left site in my new vehicle my experience was first class. Staff and the owner were informative about the vehicle and were extremely fair regarding my part-exchange. A smooth and well communicated experience for both myself and my partner. A reputable company with a very high attention to customer service and also a forcourt full of quality vehicles at a reasonable price.

Shaun G
The guys are really helpful even with a few awkward things I asked them about the Tiguan before i decided to buy they kept in contact with updates on it even picked me up at the train station when I arrived really pleased with the entire service and the jeeps great so far 350 mile drive home no issues as expected. I would definitely recommend giving the guys a call if you see something you like, really friendly no pressure garage👍

Naomi S
Very friendly and very good costumer service With Great deals

Christopher Pick
Just purchased a new Mini Cooper from Cradley Heath Motor Co, this was the first time I've dealt with them and I must say it was a very pleasant and professional experience. Helpful, informative within a friendly non pushy environment. All my questions were answered and I felt they did their best to ensure I left a very satisfied customer. Highly recommended.
Alexandru Razvan
Dealer auto
Howard Smith
Pleasure doing business with Mark, from arriving at the car forecourt showroom. We had time too look around, then ask Mark about the car we was interested in. Much better than other places we looked at who obviously must be into pressure sales, we walked away from these places.

Our car was fully checked and even though it had a few months mot on it, Cradley Heath Motor Co gave it a full 12 months mot and service, and replaced items like satnav sd card and parcel shelf that was missing.

The handover of the vehicle was superb with Mark sorting the tax out prior to us leaving and giving us peace of mind running a hpi check as well.

Will definitely RECCOMEND to others & will use again when we need to buy again.
Kelly Tonks
I purchased my Astra from this company 2 weeks ago now, excellent customer service, Brett is brilliant and sorted out my finance within the hour. Helped me with my Insurance and Tax, cant praise this company enough. I'll be definately purchasing another car from you in the future. Great cars and don't rip you off.
John Haycock
Just purchased my 2nd car from here,they are really great people to deal with. Bret & Mark are very very good at their jobs very professional and polite with no pressure.Very pleased with my new car!
GI H
Pleasant staff
Issoff
Good people
Phil Barber
Just had my 3rd car from here excellent service every time
Sylvia Hale
Bought my new car from here last week.The staff are really helpful and friendly.I have dreaded going to look at cars in the past because of pushy salesmen but this place there is none of this.I would advise anyone to visit if searching for a car
Ellie Rathbone
Would definitely recommend. Attentive service from the get go, Brett looked after me throughout. A great company, don't hesitate to get in touch !!
Dean Marley
Quality service... friendly, professional and aftercare is superb

Sean Spicer
Couldn't ask for any more from these guys, Extremely Helpful, made buying my car a breeze from start to finish.
Charlene Parker
Really great garage and some fantastic cars 4 sale at great prices.
AJK Ali
It was my first experience with the business and with Bret when purchasing my Skoda Superb. I can say it was a brilliant and superb customer experience. I will be using them when I purchase my next car and will be recommending them to family and friends. Ali from Derby
Helen Lockett
5* service from start to finish! Bret and Mark have been wonderful and nothing is ever too much.
Loving my new car, thanks guys for everything.
I would recommend here to anyone!!⭐️⭐️⭐️⭐️⭐️
Oscar Bernstein
Excellent service all around, made buying a used car pleasant and hassle free. I've used this business a number of times and can't find anything to fault.

I have also had a few minor issues after the warranty has finished and still had the work done free of charge, no questions asked.

I'm at a lose as to how a few have rated it less than five star unless I've been lucky, which I doubt. I would certainly recommend them. In fact my sister is in the process of purchasing a car from them.

Says it all really.
Sally Buchanan
In my opinion a good decent car company, good deals, good prices and the come over real honest, dealt with a few times and I am sure I will again in the future.
Eric Marsh
Brilliant place to shop for your car, I've had a few and had no problems, Brett is professional and helpful from start to Finnish .
Highly recommended .
Shop their without worry.
Timothy Reynolds
Very nice people to deal with it have had two cars from them and will buy again very helpful and a nice owner bret thank you tim
Hayley Bennett Sale
Would definitely recommend this place. So welcoming without putting on the hard sale. Was left to make up my own mind. And Mark that took care of us was lovely. Thanks so much, I love my new car.
John Gidlow
Great place to get a car. Friendly staff, good value, enough said

Elevenkv
I have bought several cars from Cradley Heath Motor Co over the years and all cars have been great. They are helpful and polite and stock cars of every type. Highly recommend these guys and I wouldn't go any where else.
Nigel Moore
In my opinion honest reliable and very pleasant deal with my car, absolutely delighted and would recommend them to anyone.